Important Notice for International Customers
To Our Customers
Import duties, taxes, and fees may apply depending on the destination country and local customs regulations.
Please review the information below before placing your order.
Shipments to the United States (DDP)
The United States has eliminated the de minimis exemption (previously duty-free under USD 800). Therefore, all duties, taxes, and fees are collected at checkout (DDP).
No additional payment is required upon delivery.
Shipments to the US are sent via FedEx.
Shipments to the EU (DDU / VAT Information)
Orders shipped to EU member countries are delivered DDU (Delivered Duty Unpaid).
Product prices and shipping charges do not include VAT, customs duties, or handling fees.
Upon delivery, the recipient may be required to pay VAT, duties, and customs-related fees directly to the carrier or customs office.
VAT rates vary by country and product type.
Shipments to Countries Other Than the US and EU (DDU)
All other international shipments are also delivered DDU.
Local duties, taxes, or import fees may be charged upon delivery.
Shipping Carriers
Depending on the destination and customer request, we may ship using:
- FedEx
- DHL
- Japan Post
Available shipping options will appear during checkout.
FAQ
Q1. Will I be charged any fees upon delivery?
- United States: No, all charges are collected at checkout.
- EU & other countries: VAT, duties, or handling fees may be charged upon delivery.
Q2. How much are the import fees?
This depends on the destination country, VAT rate, product type, and carrier.
Final charges are determined by the carrier or local customs authorities.
Q3. Can I choose the shipping carrier?
Available options vary by country and shipping conditions.
If multiple options are available, they will be shown at checkout.
Q4. Who should I contact for further assistance?
Please feel free to reach out to us through our inquiry form.
