Shipping policy
Shipping Policy
Orders will be shipped within 2-4 business days after receipt of the order.
We do not accept changes to the shipping address after the product has been shipped.
If you change the delivery address directly to the shipping carrier, you will be charged an additional fee at a later date.
Depending on the delivery address, it may take from about 2 weeks to 4 weeks. The number of days required for product delivery is approximate.
Free Shipping
Free shipping on orders with a total order value of USD 130.00 or more. This promotion may end unexpectedly. (If the delivery destination is in a remote area, a remote surcharge may be charged. )
Customs and Import Taxes
When importing goods from overseas, import taxes, customs duties, and fees may be levied on them, even if they are personal goods or gifts. These fees are usually charged when the package arrives in the destination country.
Depending on your country, you may be required to pay these charges at the time of delivery. You will be responsible for the cost.
International Out-of-Delivery-Area
Delivery to certain remote areas may be unavailable due to carrier restrictions.
Please note that additional shipping charges may apply for addresses located in remote areas. If an additional charge is required, we will contact you prior to shipment for your approval.
To determine whether your delivery address is classified as a remote area, please refer to the link below.
Please access the following URL to check if your area is remote.https://www.fedex.com/content/dam/fedex/us-united-states/services/Zipcodes_OPA_ODA.pdf
Disbursement Fee
For courier delivery / FedEx, the consignee will be charged a disbursement fee separately from customs duties and other taxes. Please refer to the URL below for the FedEx fees charged on imported cargo and confirm the delivery country. You can select a country and language.
About Tax and local other charges
https://www.fedex.com/en-il/billing/duty-tax.html#understand
FedEx is used for the following countries
Canada
The following countries are served by EMS (Express Mail Service)
Malaysia
Philippines
Vietnam
EU area
Gift
By law, we cannot undervalue shipments or mark them as "Gift," and therefore, we cannot fulfill any such requests to do so.
All orders are marked as "sales products" with the full value of contents written on an invoice attached to the parcel's outside. We are unfortunately unable to ship orders without an invoice.
Please note that some countries may require parcels to be opened for customs inspection. Our store cannot be held responsible for any actions taken by customs officials.